Spacecraft Simulators are used at the ESOC Control Centre in Darmstadt and at the ESOC Ground Station in Redu Belgium for pre-launch preparation and post-launch training; new simulators are developed both on-site and off-site of the ESOC premises. The SIMRSC provides an on-site user support Helpdesk as well as the facilities for code modification, system testing, documentation and configuration control at the RSC premises.
In order to communicate between these sites an Internet based reporting system is used, consisting of four closed user groups providing communication and reporting on a multi-site basis.
Services are grouped into four areas: the user area, allowing day-to-day technical services to be invoked, the management area, which allows extended services and access to privileged information, the developer area which allows system developers to submit development information, and the maintenance area which allows system maintainers to submit maintenance information.
The areas are protected by password. User names and passwords may be obtained by contacting simrsc@terma.com.